Privacy Policy

This Privacy Policy sets out the procedure for using the websites of COOPhome, Digital Housing Platform, such as coophome.app, including all related services offered on these sites (collectively referred to as the "Sites"). This Privacy Policy provides information on what data is collected and provided to COOPhome, how we may use this information, and whether this information is considered personally identifiable information ("Personal Data").

When you visit our website, we consider it very important to protect your personal data during its collection, processing, and use. Your data is protected in accordance with legal requirements. Below is information on what data is recorded during your visit and how it is used.

1. Name and Contact Details of the Data Controller

This data protection information applies to data processing carried out by:

2. Collection and Storage of Personal Data, as well as the Type and Purpose of Use

a) When visiting the website

When you access our website https://coophome.app, your device's browser automatically sends information to our website's server. This information is temporarily stored in a so-called log file. The following information is collected automatically:

• IP address
• Date and time of access
• Name and URL of the retrieved file
• Website from which access was made (referrer-URL)
• The browser used and your computer's operating system

The data is processed to ensure a smooth connection, ease of use, system security and stability, as well as for administrative purposes. The legal basis is Art. 6 (1) (f) GDPR.

b) When registering for the newsletter

If you have given your explicit consent (Art. 6 (1) (a) GDPR), we use your email address to regularly send you our newsletter. You can unsubscribe at any time via the link in the newsletter or by writing to info@coophome.app.

c) Using the contact form

Questions can be asked using the contact form on the website. This requires an email address so that we know who sent the message and can respond. Data is processed on the basis of voluntary consent and is deleted after the request has been handled.

d) Creating an account

To use the platform, it is necessary to create an account by providing your name, email, phone number, company name, or position. We will send a confirmation message.

e) Purchasing a subscription

When purchasing a paid plan, you will need to provide billing and invoice information to complete the purchase and process recurring payments.

3. Disclosure of Data

Personal data is not transferred to third parties for purposes other than:

• if you have given explicit consent
• if it is necessary for the assertion, exercise, or defense of legal claims
• if there is a legal obligation to do so
• if it is necessary for the performance of a contract

4. Rights of Data Subjects

You have the right to:

• request information about your processed data (Art. 15 GDPR)
• request the correction of incorrect data (Art. 16 GDPR)
• request the deletion of data (Art. 17 GDPR)
• request the restriction of processing (Art. 18 GDPR)
• receive your data in a structured format (data portability - Art. 20 GDPR)
• withdraw consent at any time (Art. 7 (3) GDPR)
• lodge a complaint with a supervisory authority (Art. 77 GDPR)

5. Right to Object

If data is processed on the basis of legitimate interests (Art. 6 (1) (f) GDPR), you have the right to object to the processing due to a particular situation or if the data is used for direct marketing. Write to info@coophome.app.

6. Data Security

We use SSL encryption (usually 256-bit) and appropriate technical and organizational security measures to protect data against manipulation, loss, or unauthorized access.

7. Changes to the Privacy Policy

This policy is currently valid and was last updated in February 2026. The current version can always be found at https://coophome.app/privacy-policy.